We meet face to face and we talk about everything logistically and I start from whose going to be our mediator, to what are you going to wear, to what is the expectation, to the client understanding that this is not a court proceeding, this is a confidential conference that we have by agreement of parties, no one is making you do anything you don’t want to do, and you have to agree that you will accept an offer and resolve your case. I think all that needs to be explained to the clients so they know what they are going into.